Tips for Buying a Mattress Without Trying it Out

In the past, most people wouldn’t dream of purchasing a mattress without lying down on it first in a store. However, with the rise of online mattress retailers, more and more consumers are taking the plunge and buying beds sight unseen.

While it may initially feel like a gamble, with a little research and knowledge, you can confidently purchase a high-quality mattress online that fits your unique needs and preferences. Here are key tips to help you navigate the process.

Take Advantage of Mattress Quizzes

If you’re unsure which mattress type or firmness level is right for you, consider taking an online mattress quiz. These quizzes ask simple questions about your sleep preferences, such as your favorite sleep position, whether you sleep alone or with a partner, if you tend to sleep hot, and if you experience back pain.

Based on your answers, the quiz will recommend mattress options that best suit your unique needs, taking some of the guesswork out of the buying process.

Understand How Firmness and Support Are Different

When shopping for a mattress online, many people focus solely on firmness without considering support, but the two are not the same thing:

• Firmness refers to comfort – how soft or hard the mattress feels.
• Support refers to how well the mattress keeps your spine in healthy alignment.

So in other words, a mattress can have a plush surface but still be highly supportive.

Try to home in not just on your ideal firmness level but also the amount and type of support you need. Generally, heavier individuals and those with back pain need a mattress with firmer coils or denser foams for extra pushback and support. Lighter individuals may find medium or softer designs adequately supportive.

If you’re not sure what level of support you need, you may want to stick to the medium firmness range, as beds at this level tend to suit the widest array of comfort preferences and support needs.

Some brands also offer dual-sided mattresses with a choice of firmness levels, which makes it easy to customize each side for partners who have different preferences.

Know the Different Mattress Types and Materials

One of the benefits of shopping for a mattress online is the ability to research and compare various options from the comfort of your home. Before making a purchase, take some time to learn about the most common mattress types.

Consider also your ideal mattress thickness and any special features you may want or need, such as adjustable firmness, lumbar support zones, cooling properties, or organic materials. Having a clear idea of your preferences will make it easier to filter through the various options available online.

Innerspring

The traditional choice, these mattresses feature metal coils wrapped in soft materials. Innerspring mattresses offer good support and airflow but may have more motion transfer.

Memory Foam

Memory foam mattresses are known for minimal motion transfer and body-contouring properties. Look for options with cooling gel or graphite to avoid sleeping too hot.

Latex

A durable, eco-friendly, and hypoallergenic option made from rubber tree sap. Latex provides buoyant support without the sinking feeling of memory foam. Both Dunlop and Talalay varieties are used in latex mattresses.

Hybrid

Combines the support of innersprings with the comfort of memory foam or latex, hybrid mattresses offer a balanced feel.

Confirm the Details Around Returns and Refunds

Naturally if you’re buying a mattress without trying it, you need to be sure you know the ins and outs of how to return a mattress that isn’t right for you.

Is there an extra charge for return shipping or restocking? Will you get a full refund or a store credit? Are there any rules around using a mattress protector or keeping tags attached? Always read the fine print before buying.

Also, look into the warranty coverage and read it carefully. Make sure you understand what the warranty covers and for how long. The industry standard for mattress warranties is now 10 years, but some brands offer 20-year or even lifetime coverage. See how the length and terms of the warranty compare between different brands.

Rely on Customer Reviews

One of the most valuable tools when buying a mattress online is customer reviews. Look for brands that have a large number of verified reviews and read through them carefully, paying attention to feedback around comfort, support, durability, customer service and overall satisfaction.

Many reviews will specify the reviewer’s body type, sleep style, aches and pains, and other details that can help you find people with circumstances similar to yours. If multiple reviewers with needs and preferences that match yours rate a mattress highly, that’s a positive sign.

Reading both positive and negative reviews gives a balanced perspective. No mattress will be perfect for everyone, so look at overall trends. Steer clear of mattresses that have a significant number of customers reporting issues with sagging, off-gassing, heat retention, poor edge support, difficulty returning, etc.

Don’t Forget the Accessories

When buying a mattress online, remember that your sleep setup is more than just the mattress itself. The right accessories can greatly enhance your comfort and the longevity of your mattress.

For example, consider purchasing a mattress protector to shield against spills, stains, and allergens. Investing in high-quality, breathable sheets and pillows can also make a big difference in your sleep quality.

Many online mattress retailers offer these accessories, making it easy to complete your bedding ensemble in one convenient place.

Give It Time and Keep an Open Mind

Once your mattress arrives, remember that it can take time for your body to fully adjust to a new sleep surface, especially if your previous mattress was old or unsupportive.  Sleep experts recommend giving a new mattress at least 30 days before deciding if it works for you.

If at first the mattress feels too firm or too soft, don’t give up on it right away. It’s not uncommon for your initial impression to change after a few nights as your muscles adapt, and you usually have a few months to make sure a mattress is right for you.

In some cases, adding a mattress topper can make a too-firm mattress more comfortable, and mattress pads can help protect and extend the lifespan of your mattress without dramatically changing the feel.

FAQs

Can I really buy a mattress without trying it out?

While trying a mattress in person can be helpful, it’s not always necessary to find the perfect fit. You can make an informed decision when buying online by researching different mattress types, understanding your sleep needs, and reading verified customer reviews.

Generous sleep trials offered by most online mattress retailers allow you to test the mattress in your home for several months, ensuring you have ample time to decide if it’s right for you.

How do I know which mattress type is best for me?

The best mattress type for you depends on your sleep style, body type, and personal preferences. Innerspring mattresses offer good support and airflow, memory foam contours to your body and minimizes motion transfer, latex is durable and eco-friendly, and hybrid mattresses combine the benefits of different materials.

Consider your needs and priorities, and research the characteristics of each type to find the best fit.

Can I return a mattress if I don’t like it?

Most online mattress retailers offer generous sleep trials, allowing you to test the mattress in your home for a specified period (often 100 nights or more).

If you’re not satisfied with your purchase, you can typically return the mattress for a full refund within the trial period. Be sure to read the company’s return policy carefully before making a purchase.

What should I look for in a mattress warranty?

A good mattress warranty should cover defects in materials and workmanship for at least 10 years. Some brands offer even longer coverage periods, up to 20 years or a lifetime.

When comparing warranties, read the fine print to understand what is covered, what is considered a defect, and any actions that could void the warranty, such as improper foundation use or stains. Some mattress warranties may offer less than they seem to—this is the usual catch to a lifetime warranty.

How long after getting a mattress can you sleep on it?

You can typically sleep on a new mattress immediately after unboxing and setting it up. However, some manufacturers recommend waiting a few hours to a full day to allow the mattress to fully expand and any off-gassing odors to dissipate. It’s best to check the manufacturer’s instructions for specific guidelines on when your new mattress will be ready for use.

What will ruin a mattress?

Several factors can contribute to the deterioration and eventual ruin of a mattress. Excessive moisture from spills, perspiration, or humidity can lead to mold and mildew growth, which can damage the mattress materials and pose health risks.

Additionally, a lack of proper support from a mismatched or worn-out bed frame or foundation can cause the mattress to sag and lose its shape over time.

How long should a new mattress last?

A high-quality, brand new mattress should last between 7 to 10 years, depending on factors such as usage, care, and materials. Latex mattresses tend to have the longest lifespan, often lasting up to 20 years. To extend the life of your mattress, rotate it regularly, use a supportive foundation, and protect it with a mattress cover.

What if my partner and I have different mattress preferences?

If you and your partner have different sleep needs, consider a dual-sided mattress with customizable firmness levels on each side or a split king setup with two separate mattresses. These options allow each person to choose their ideal comfort level without compromising.

Moreover, medium-firm mattresses often provide a good balance for couples with different preferences.

How can I ensure my mattress is safe and non-toxic?

When shopping for a mattress online, look for brands that use non-toxic fire retardants, such as organic wool or thistle, instead of harmful chemicals like fiberglass. Check the product description and materials list for any red flags, and don’t hesitate to contact the manufacturer for more information.

Choosing a mattress with eco-friendly and organic materials can also help ensure a safer sleeping environment.

Conclusion

Purchasing a mattress online without first testing it out in-store can feel like a leap of faith, but by following these expert tips, you can shop with confidence and find the perfect mattress for your needs. By taking advantage of online mattress quizzes, understanding the differences between firmness and support, and familiarizing yourself with the various mattress types and materials available, you’ll be well-equipped to make an informed decision.

Remember to carefully read customer reviews, as they provide valuable insights into the experiences of others with similar needs and preferences. Don’t forget to consider the accessories that can enhance your sleep setup, such as mattress protectors, high-quality sheets, and pillows.

When making your purchase, pay close attention to the details surrounding returns, refunds, and warranties to ensure you’re protected in case the mattress doesn’t meet your expectations. Once your new mattress arrives, give yourself time to adjust to the new sleep surface and keep an open mind, as it may take a few nights for your body to adapt.