Best Mattresses With A Warranty

Shopping for a new mattress can be exciting. It is an opportunity for you to start getting better sleep, so you can wake up with more energy and less pain. However, purchasing a mattress is also a significant investment, and whatever model you choose should last you at least 8 to 10 years.

Therefore, it is essential to buy a mattress with a comprehensive and transparent warranty. Good warranty coverage ensures your new bed will support you and keep you resting comfortably for many years.

We outline popular and well-established mattress brands selling high-quality mattresses with generous warranties. Plus, we explain what to look for in a mattress warranty and what to avoid.

Best Mattresses With A Warranty

1. Amerisleep

Amerisleep is a unique mattress manufacturer offering eight different models—five memory foam and three hybrid beds. All Amerisleep mattresses feature a Bio-Pur® comfort layer. This material is manufactured with plant-based oils, making it more breathable and more responsive than foam made with 100 percent petroleum-based oils. Amerisleep’s unique construction method is also eco-friendly and non-toxic, creating a safe sleep space for you and your family.

Amerisleep Mattress Warranty

Each Amerisleep mattress comes with a 20-year prorated warranty. This warranty provides full coverage for the first 10 years of use; this includes any possible repairs or a complete replacement if necessary. If defects form after the first 10 years, customers can pay a percentage of the cost to repair or replace the mattress. Amerisleep’s warranty covers manufacturing and structural defects, including sagging and indentations greater than an inch, physical flaws like cracks in the foam, and loose seams in the fabric cover.

To ensure you get the most of your mattress, Amerisleep also sells a waterproof mattress protector to ensure accidents and spills don’t permanently damage the mattress. Their stable and supportive mattress foundation will also prevent sagging and any structural defects from forming.

SEE ALSO: Best Mattress for Couples

Amerisleep Mattresses

To help each sleeper find a mattress that is both comfortable and supportive, Amerisleep adjusts the firmness of each bed with a specific body type and sleep position in mind. For example, the AS4 and AS5 are their softest mattresses, ideal for side sleepers and lightweight individuals who need more contouring. Their AS1 and AS2 are their firmest mattresses, perfect for back and stomach sleepers.

Below, we describe two of Amerisleep’s most popular models and explain why they might be right for you.

SEE ALSO: Best Hybrid Mattress for Side Sleepers

Amerisleep AS3

The Amerisleep AS3 has a 3-inch Bio-Pur® comfort layer with a medium firmness. This mattress works well for most sleep positions, including side, back, and combination sleepers. It is firm enough to prevent spinal misalignment but soft enough to cushion and cradle the joints.

Beneath the top layer, Amerisleep includes a layer of their Affinity foam with HIVE® technology. Hexagonal cutouts across the surface of this foam are placed in five comfort zones, the head and neck, shoulders and upper back, hips and lower back, upper legs and knees, and feet. Each zone is designed to keep the spinal neutral and prevent pressure points.

Bio-Core®, Amerisleep’s firm support foam, sits in the base of the mattress to ensure the layers above do not develop indentations that could change the bed’s structure. Like the other two foam layers, Bio-Core® is backed by a CertiPUR-US® certification, guaranteeing minimal VOC off-gassing when the mattress is brought indoors.

SEE ALSO: Best Mattresses Without Memory Foam

Amerisleep AS5 Hybrid

Like the AS3, Amerisleep’s AS5 Hybrid also has a 3-inch Bio-Pur® comfort layer; however, this mattress has an ultra-soft feel, giving side sleepers maximum contouring and pressure relief.

Thanks to the responsive transition layer and the spring coil base, the AS5 Hybrid won’t cause excess sinking, unlike many soft mattresses. The Active Flex transition layer has a slight bounce to lift and align the hips, ensuring the spine doesn’t bow and cause the muscles in the back to clench and tighten.

Beneath the Active Flex layer is a base of individually wrapped springs. These coils move independently, allowing them to contour to each curve of the body. They are each wrapped in a lightweight yet durable material to increase comfort and breathability. The mattress’s perimeter is also reinforced with edge support to reduce motion transfer and make sitting on the edge of the bed more comfortable.

With Amerisleep’s 100-night sleep trial, you can test out any of their mattresses at home for 3 months. This gives sleepers plenty of time to make sure the support of the mattress is right for them.

SEE ALSO: Best Adjustable Bed for Back Pain

2. Zoma

Zoma is an innovative online mattress brand, offering sleepers two different models—an all-foam and a hybrid mattress. Both beds feature a medium comfort layer made with their proprietary gel-memory foam. The gel-infusion in this material pulls heat and moisture away from the surface of the bed, so sleepers stay cool and comfortable throughout the night. This mattress is perfect for hot sleepers and those who frequently experience night sweats.

Zoma Mattress Warranty

With each mattress, Zoma provides a 10-year warranty covering indentations not associated with improper use or an inadequate foundation. Indents must be visible and greater than an inch. Once defects are verified, Zoma will provide a full replacement mattress.

Zoma Mattresses

The gel memory foam comfort layer on each Zoma Mattress features Triangulex™ technology—triangular cutouts placed throughout the foam to keep the joints cushioned and the lumbar spine supported. These cutouts also promote circulation to prevent heat buildup.

Beneath this unique comfort layer, Zoma includes a layer of Reactiv™—a latex-like response foam to prevent over sinking and spinal misalignment. When the joints are protected, and the spine is neutral, muscles can completely relax, making sleep easier to come by.

Zoma’s Hybrid mattress has the same comfort and transition layer as the all-foam Zoma, but with a base of pocketed spring coils. Unlike transitional spring coil beds, which tend to be noisy and stiff, Zoma’s coils move separately from one another, allowing them to compress easily near the joints and provide support along the back. These coils are also quiet and have minimal motion transfer, perfect for couples and light sleepers.

The Zoma Start is a reworking of the original Zoma Mattress, designed to provide restorative rest for those living on tighter budgets. Its design is mildly simpler and slimmer, while still relying on cooling gel memory foam and responsive supportive foams.

Conversely, the Zoma Boost is designed to go beyond what the Zoma Hybrid offers, establishing a taller hybrid mattress with a deeper foam top. The graphite infusion inside the Boost draws absorbed heat away from the sleeper, helping sleepers experience deep, restful sleep.

You can take advantage of Zoma’s 100-night sleep trial and try out some of their mattresses for yourself. If you are not completely happy after a month, Zoma will provide a full refund.

SEE ALSO: Best Mattress for Bed Sores/Pressure Ulcers

3. Vaya

Vaya produces two mattresses with a medium firmness, perfect for couples with different firmness preferences. Both models are made with Vaya’s hypoallergenic foam, which won’t cause nasal or skin irritation for those with severe allergies.

Plus, they offer a generous 100-night sleep trial period and a 10-year warranty.

Vaya Mattress Warranty

Vaya’s 10-year warranty covers repairs or a full replacement if the mattress develops sags or indents greater than an inch. They will also cover visual defects such as loose threads or cracks in the foam.

Vaya Mattresses

The original Vaya Mattress has a supportive yet soft and inviting comfort layer to promote deep relaxation. Vaya’s foam is produced with eco-friendly methods, making it more breathable and responsive than traditional mattress foams. This foam’s natural elasticity keeps the hips and shoulders from sinking too far into the bed, so the spine remains neutral. The base of the Vaya Mattress features a sturdy support foam to ensure even weight distribution and prevent sagging.

The Vaya Hybrid has the same supportive comfort layer as the original Vaya, but the base is made of pocketed spring coils rather than foam. The bounce of this coil base is perfect for back sleepers and heavier individuals who need the pressure relief of foam. The responsiveness of this base also prevents the uncomfortable sensation of being “stuck” in the mattress. So sleepers can easily change positions throughout the night.

SEE ALSO: Best Full Size Mattress to Buy

4. Nolah

Nolah is a mattress brand that specializes in producing high-quality, eco-friendly mattresses that are designed to provide optimal comfort and support. Many of their mattresses are made using a proprietary foam technology called AirFoam, which is designed to provide better pressure relief and cooling than traditional memory foam mattresses. Though, they do offer latex hybrid mattresses as well.

Nolah offers a range of hybrid and all-foam mattresses suitable for different sleeping needs and budgetary means. All Nolah mattresses come with a 120-night sleep trial, which can be removed before checking out for a deeper discount.

Nolah Mattress Warranty

Nolah mattresses come with a lifetime limited warranty for the original purchaser, covering any defects that the mattress may have. The warranty only covers mattresses used correctly on a proper foundation and that meet specific weight tolerance guidelines. It does not cover damage caused by improper use or physical damage to the mattress or its cover.

During the first two years, if the mattress is deemed defective, Nolah will replace it free of charge. From years three to ten, Nolah will repair and recover the mattress at no additional cost, except for transportation costs of $99 each way. From years 11 to 25, the replacement charge is 50% of the original purchase price, and 60% for years 25 and beyond.

After three years of purchase, the “Don’t Lose Sleep” option is available, where customers keep their original mattress and receive a discounted new one. This option requires no warranty claim and can only be used once per customer. The prices for the new mattress vary between 50% to 80% of the original price, depending on the age of the mattress.

SEE ALSO: Best Mattress for Neck Pain

Nolah Mattresses

The Nolah Original 10 is the most versatile and affordable option with medium firmness suitable for couples and those with chronic pain. It has a simple yet efficient all-foam design, with a cooling and eco-friendly Tencel™ fabric cover.

The Nolah Signature 12 is a memory foam mattress with a medium-soft feel. It is essentially an upgraded version of their original mattress to provide comfort for side sleepers, petite people, and individuals with joint issues.

The Nolah Evolution 15 is a luxurious and thick mattress offering three different firmnesses, to offer support for all sleep types. The top has multiple cooling materials, while the pocketed coils are arranged to establish three support zones. Because of its thick stature, the mattress has handles on the sides for easier carrying.

The Nolah Natural 11 is an eco-friendly and hypoallergenic latex hybrid mattress, offering medium support.

Finally, the Nolah Nurture 8 is a dual-sided mattress designed for kids. Wrapped in organic cotton with Talalay latex foam for comfort, one side is meant for younger children and the reverse is for older kids. The Nurture comes in twin, twin XL, and full sizes, typical for children’s beds and bunk bed frames.

5. Saatva

Saatva is a luxury mattress brand that offers a range of high-quality mattresses designed to provide exceptional comfort and support. The brand is known for its commitment to using eco-friendly and sustainable materials in its mattresses, as well as for its transparent and customer-centric approach to business.

Saatva mattresses are made with a variety of materials, including organic cotton, Talalay latex, certified memory foam, and individually wrapped coils. Many mattresses also come in a range of firmness levels and styles to suit different sleeping preferences.

Saatva also treats their mattress covers with Guardin, a botanical compound that establishes an antimicrobial barrier to maintain the mattress’s hygiene. Plus, Saatva mattresses are made without fiberglass, to best establish safe, non-toxic mattresses.

The brand offers generous trial periods and warranties for all of its luxury mattresses, ensuring that customers have plenty of time to decide whether a particular mattress is right for them. Lastly, Saatva offers free white glove delivery, setting up your new mattress and even hauling away an old mattress and foundation.

Saatva Mattress Warranty

The Saatva mattress warranty guarantees that the mattress will be free from defects in workmanship and materials for as long as the original purchaser owns it. Within the first two years, if the mattress is deemed defective, it will be replaced at no charge. From year 3, the mattress will be completely repaired and re-covered, with the customer responsible for a $149 processing fee.

Additionally, the warranty offers the “Fairness Replacement Option,” which allows the customer to purchase a new mattress at a discounted rate instead of repairing their existing one. The warranty covers body impressions greater than 1.5″, but it does not apply if the mattress has been stained, burned, or otherwise abused.

The warranty is only valid for the original purchaser. If you use a mattress with an adjustable bed, only certain Saatva mattresses that are compatible with adjustable bases will be covered.

Saatva Mattresses

The Saatva Classic is a luxury innerspring mattress and the brand’s flagship model. It provides exceptional comfort and support, constructed with a combination of high-quality materials, including individually wrapped coils, memory foam, and organic cotton.

The coils are designed to provide targeted support and reduce motion transfer, while the memory foam layer contours to your body to alleviate pressure. The mattress also features a Euro pillow top for added comfort and cushioning. The Saatva Classic mattress comes in three different firmness levels, allowing you to find the perfect level of support for your sleeping style.

The Saatva HD is a luxury hybrid mattress designed specifically for larger people who require extra support and durability. The mattress is constructed with high-density foams and steel support coils, providing a sturdy and supportive sleep surface. The HD also features a reinforced edge support system, preventing sagging and increasing the usable surface area of the bed. The mattress has a medium-firm feel, providing a balance of comfort and support.

The Saatva Zenhaven is a luxury, all-natural latex mattress that provides a comfortable and supportive sleep experience. The mattress is made from 100% Talalay latex, which is a sustainable and hypoallergenic material that provides excellent pressure relief and contouring. The Zenhaven has a flippable design, with one side featuring a soft feel and the other side a firm feel, allowing you to customize your sleeping experience.

The Saatva Solaire is a luxury, adjustable airbed that offers a customizable sleeping experience. It features 50 adjustable firmness settings, allowing you to find your perfect level of support. The bed also has a built-in air pump that inflates or deflates the mattress in just a few minutes, and a dual-zone option that lets each side of the bed have a different level of firmness.

The Saatva Loom and Leaf is a luxury memory foam mattress that provides exceptional comfort and support. The mattress is constructed with multiple layers of high-quality foam, including a cooling gel layer and a high-density support layer, providing excellent pressure relief and spinal alignment.

The Loom and Leaf also feature a quilted organic cotton cover for added comfort and breathability. The mattress comes in two different firmness levels, relaxed firm and firm, allowing you to choose the level of support that’s right for you.

What is a Mattress Warranty?

A mattress warranty is a period of time when the company will repair or replace the mattress if a defect becomes apparent. Warranties are designed to protect the consumer. Therefore, most reputable mattress manufacturers offer warranties that cover major defects that affect the structure of the bed.

While most brands are transparent about what their warranty does and does not cover, it is always important to read the fine print. If you still have any questions about the warranty’s details, reach out to the company’s customer service team. Below, we explain the ins and outs of mattress warranties and what to consider as you shop.

Why Do I Need to Understand a Mattress Warranty?

A mattress is a significant investment, and a warranty protects you from defects and faults that may arise during the expected lifespan of the mattress. A warranty can also be a complex document, and understanding it can help you clarify what is covered and what is not. This can prevent misunderstandings between you and the manufacturer if a problem arises.

If you want to protect your financial investment in your mattress, it is important to understand your warranty. Knowing the terms and conditions can help you avoid actions that might void the warranty, such as not using a proper foundation or rotating the mattress regularly, and help you determine the appropriate action to take if an issue arises with your mattress.

In short, understanding your mattress warranty enables you to properly care for your mattress and stand up for your interests if something goes wrong. With an understanding of what you’re entitled to under a warranty, you make the most of your investment and ensure that your mattress provides you with the best possible value. It helps you hold the manufacturer accountable if they fail to meet their obligations.

How Long Does a Mattress Warranty Last?

Since most high-quality mattresses last between 8 to 10 years, a 10-year warranty is standard. If you come across a company offering anything shorter, it is best to keep shopping since this is typically a sign of poor quality.

Additionally, you may find some brands offer a lifetime warranty. While lifetime warranty mattresses may sound appealing to consumers, it doesn’t add any real value because most mattresses are not designed to last a lifetime. The majority of warranty claims after the first 10 years of use are deemed normal wear and tear.

Most warranties over 10 years are prorated; this means the customer is responsible for a portion of the repair or replacement, usually 50 percent, if something goes wrong with the mattress after the first 10 years of use. Considering most mattresses last between 8 and 10 years, a prorated warranty is a great way to extend the life of your bed.

Prorated and Non-Prorated Warranties

A prorated warranty is a warranty that covers a product for a certain period of time, and if the product fails during that time, the manufacturer will replace or repair it at a reduced cost. The reduction in cost is based on how long the product has been in use. For example, if a mattress has a 10-year prorated warranty, and it fails after 5 years, the manufacturer may cover only 50% of the replacement or repair cost.

A non-prorated warranty, on the other hand, offers full coverage for the product during the warranty period, regardless of how long it has been in use. For example, if a mattress has a 10-year non-prorated warranty and it fails after 5 years, the manufacturer will cover the full cost of replacement or repair. And this would be the same if the mattress fails after 7 or 9 years.

The main difference between these two warranties is that a prorated warranty reduces the manufacturer’s liability over time, whereas a non-prorated warranty offers the same level of protection throughout the entire warranty period. However, prorated warranties tend to be less expensive for the consumer than non-prorated warranties because they offer less coverage.

Many of the best mattress warranties are actually combination warranties. That is, they start with a non-prorated period, usually spanning the standard 10 years, then have a prorated period afterward.

Understanding Lifetime Mattress Warranties

When shopping for a new mattress, you might come across options boasting “lifetime warranties,” promising durability and peace of mind. In many cases, a lifetime warranty might not be as different from a 20-year or even a 10-year warranty as it seems.

A lifetime warranty serves as a powerful marketing tool to attract customers seeking long-term value. While it can sound appealing, it’s important to dig deeper and understand what “lifetime warranty” truly means.

Comparing the actual coverage and limitations of lifetime warranties with those of warranties with fixed durations is essential. While a lifetime warranty suggests extended protection, it’s common to find that the functional coverage is similar to, or only slightly longer than, mattresses with shorter warranties.

Manufacturers often offer warranties that align with the average lifespan of a mattress, which is typically around 7 to 10 years. Going beyond this, normal wear and tear is not covered under a warranty, so it’s not just an easy way to replace an old mattress that you no longer find comfortable.

When contemplating a lifetime warranty, consider the practical aspects. How long do you genuinely plan to keep the mattress? Are you willing to meet the warranty’s conditions and requirements throughout its entire lifespan?

Often, the extra years of coverage may not align with your actual needs and usage patterns. Be particularly wary of lifetime warranties which do not specify what is and isn’t covered under the warranty’s terms, as this can essentially be an empty promise on the manufacturer’s part.

Instead of fixating on the duration of the warranty, focus on factors like mattress materials, construction, comfort, and reputation of the manufacturer. Remember that warranties are just one aspect of the overall value and quality of the mattress you’re considering.

What Does a Mattress Warranty Cover?

While each company has slightly different warranty guidelines, they typically cover premature sagging and indentations since this can affect the mattress’s performance. However, some companies only cover large indentations deeper than 1.5 or even 2 inches. Meanwhile, other brands cover small sags greater than an inch in a defective mattress.

The depth of the sag is typically measured by placing a taut string across the mattress’s surface. Then, the space between the string and the bed’s surface is measured to determine how deep the indentation is. Once this is measured, the company will either repair the mattress or provide you with a replacement.

Other details of the mattress surface may also be covered, loose threads in the cover, bunching foam or material that creates lumps or an otherwise unsmooth surface, and other visual defects. If the mattress has a spring coil base, the warranty will likely cover broken or bent coils or those sticking up into the comfort layer, causing lumps.

Thicker mattresses, such as 14-inch mattresses, that can be difficult for some to lift and carry, may have side handles to make setup and chores easier. If these handles arrive ripped or otherwise broken, a good warranty often covers that damage.

Terms of the warranty should be easy to find on a mattress company’s website, and may also be included as a document with your mattress purchase. If you do not receive your own copy of the warranty, it’s good to print off the online web page and keep it for your records. And if you have any questions or wish to clarify a point, reach out to the company’s customer service team.

What Does a Mattress Warranty Not Cover?

A warranty will not cover damage caused by the customer, such as stains from accidents or spills, tears in the cover caused by moving, or creaks in the foam from folding the mattress. They also will not cover “normal wear and tear.” This term is often used to describe the natural breaking in of a mattress and the minor sagging that may eventually occur after years and years of use.

Warranties also do not cover comfort issues, such as a mattress feeling too firm or too soft. Therefore, be sure to select a bed with a long sleep trial. You can expect a trial period with most online mattresses, but some store models have them, too.

A 2 to 3-month trial will give you enough time to test out the bed and make sure it is right for your body type and sleep position. If you are not happy with your mattress purchase, most reputable brands will provide a full refund.

Written, Spoken, & Implied Warranties

Written warranties are explicitly stated and agreed upon in writing between the seller and the buyer of a product. Most written mattress warranties outline the specific promises and guarantees made by the manufacturer or seller regarding the quality, performance, and reliability of the bed. A written warranty can be included in a product manual, a separate document, or in the terms and conditions of sale.

Similar to written warranties are spoken warranties. A spoken warranty is a type of warranty that is given verbally, rather than in writing. It is a promise made by the seller or manufacturer of a product to the buyer that certain conditions or guarantees will be met regarding the quality, performance, or functionality of the product.

However, spoken warranties can be more difficult to enforce and prove than written warranties, as there is no physical record of the terms and conditions agreed upon. Customers should always ask to have the warranty in writing.

Implied warranties, on the other hand, are not explicitly stated but are still assumed to exist in most sales transactions. These warranties are automatically created by law to protect the consumer’s rights and guarantee that the product is fit for its intended purpose. They include:

• Implied warranty of merchantability: Guarantees that the product is of good quality and fit for its intended purpose.
• Implied warranty of fitness for a particular purpose: Guarantees that the product is suitable for a specific purpose as intended by the buyer.

In summary, the key difference between these three types of warranties is that written warranties are explicitly stated in writing, spoken warranties are given verbally, while implied warranties are automatically created by law and assumed to exist in most sales transactions. As written mattress warranties protect the consumer’s interests best, this is what reputable brands strive to offer.

What Are the Key Takeaways of a Mattress Warranty?

When you are reviewing a mattress warranty, ideally before buying a mattress, here are some points to keep an eye out for or to inquire more about:

• The length of the warranty, including the starting and ending dates. Many mattress warranties start when a mattress is shipped out and not when it arrives at your home.
• The coverage provided by the warranty, including any exclusions, return shipping fees, or additional costs for repairs or inspections.
• The factors that could void the warranty, such as using an improper foundation, insufficient rotation, or removing the law tag.
• Your point of contact for any warranty issues, which should be either the seller or the manufacturer
• The resolution usually offered by the seller or manufacturer when you make a warranty claim. This can be a repair, a replacement mattress, or a refund.
• Whether the warranty covers consequential damages, or damages that occur as a result of a defective mattress. For example, a poorly constructed mattress may damage the foundation or lead to a minor injury.
• The reputation of the company issuing the warranty, including any complaints filed with the Better Business Bureau or other prominent negative reviews about a warranty claim’s resolution.

What Can Void a Mattress Warranty?

Warranties are a consumer’s safety net as they safeguard your investment from any errors committed by the manufacturer. However, it’s important to remember that you’re not necessarily entitled to a full replacement mattress without question. Careless actions can render most mattress warranties void.

So, what does it mean to void a mattress warranty? Your warranty can become void if you breach the terms of the warranty, making it null and void. Essentially, if the manufacturer can prove that you’ve carried out an action that goes against the warranty’s explicit rules, they are not required to replace or refund your mattress.

Usually, this is because your actions made it more likely for the mattress to become damaged. The idea is that the company will uphold the promise of the warranty if the owner has taken reasonable and expected care of their mattress.

When bringing home a new mattress, be sure you understand how to care for it properly. Certain actions may inadvertently void your warranty and leave you stuck with a comfortable and unsupportive mattress. The following are some of the most common mistakes that lead to a voided warranty.

• Incorrect foundation/support structure: Your mattress should rest on a flat, supportive surface to ensure sagging does not occur. For example, if slats are spaced too far apart, an all foam mattress can sag. Therefore, most mattress companies will not honor the warranty if the mattress is placed on a slatted foundation with slats spaced more than 3 inches apart or on a box spring. Conversely, traditional spring mattresses may be damaged when used with an adjustable bed, so this usually a point in the warranty. Some warranties are voided if you keep your mattress on the floor, too, even if it otherwise provides a flat and stable surface. This is because the floor increases the risk of damage from moisture and pests.
• Stains: Even if a stain didn’t necessarily cause a specific defect, the presence of stains on the mattress could still avoid a warranty. Water and other liquids can cause the foam to break down, so most companies will not repair or replace those with stains. Therefore, it is important to use a waterproof mattress protector to ensure no liquid damage and that your warranty remains valid.
• Improper use: This includes general carelessness, such as liquid spills that can cause stains and material damage, and actions such as jumping on the bed that can increase the risk of broken coils.
• Removing the law tag: Although tags on the side of your mattress can be a nuisance, it is important to leave them in place. Removing the manufacturer’s tag marked “do not remove under penalty of law” can automatically void the warranty because it is proof that you purchased the mattress. Without this tag, the company can not verify who bought the bed, and they will not honor the warranty.
• Buying used or refurbished: If you buy a used or refurbished mattress and you are not the original purchaser, the warranty will become null and void. Even if the mattress is fairly new and still covered by the original warranty, it will automatically become void once it changes ownership.
• Improper handling or transportation of the mattress: For example, while compressing a mattress at home is one way to make it easier to move the mattress, doing so without a specialized machine can damage the bed’s materials. So compressing a mattress often voids its warranty.
• Using the mattress in a commercial setting: If you purchase a mattress for a rental property without being a registered Trade Customer with the brand, then you’re exposing the mattress to a wider range of sleepers than the company would reasonably expect.
• Failure to unbox the mattress quickly enough: Many mattress retailers will say to not leave a mattress in the package for more than a few weeks, as this can affect the bed’s materials.
• Exceeding the manufacturer’s specified weight limit: Most mattresses are designed to only hold so many hundreds of pounds, and going over this weight limit increases the chances of sagging.

How Do You File a Mattress Warranty Claim?

If you believe that you have a valid warranty claim for your mattress, the first step is to contact the manufacturer or retailer where you purchased the mattress. They should be able to provide you with information about their warranty claim process, including any necessary documentation, such as your proof of purchase and photos of the mattress damage.

Next, you will need to fill out any necessary forms and provide the required information about the issue with your mattress. Depending on the manufacturer’s policies, they may require you to ship the mattress back to them for inspection or send a representative to inspect the mattress in your home.

Understand what this may cost you, as it’s possible you’ll need to cover the return shipping fees or pay a nominal fee to have the inspector come to your home.

After the inspection, if the manufacturer determines that the damage is covered under the warranty, they may offer to repair or replace the mattress. However, keep in mind that not all issues may be covered under the warranty, and there may be certain exclusions or limitations outlined in the warranty terms and conditions.

How to Measure Sagging Depth in a Mattress

If you think your mattress is sagging deep enough to justify filing a warranty claim, you’ll need to double-check if it exceeds the limit outlined in your bed’s warranty. To do so, remove all bedding from the mattress, such as sheets, blankets, toppers, and even the mattress protector.

Next, stretch a string across the surface of the mattress so it’s pulled taut. You may need to use duct tape to ensure the string stays in place for the next step. While the string is tightly strung across the surface, take a ruler and measure the mattress sag through the distance between the string and the lowest point of the sagging section. This will leave you with a measurement that you can compare to your warranty’s coverage.

How Long Does it Take to Resolve a Warranty Claim?

The amount of time it takes to hear back on a warranty claim can vary depending on the company’s policies and procedures. In general, it is best to contact the manufacturer or retailer as soon as you become aware of a potential warranty issue.

After the claim has been submitted, the company will review it and determine whether the issue is covered under the warranty. The time it takes to hear back on a warranty claim can vary, but most companies will provide an estimated timeline for resolution.

In some cases, the company may require that you ship the mattress back to them for evaluation, which can add additional time to the process. However, many companies now offer online claims submission and may be able to resolve the issue more quickly, in a matter of a few days.

Difference between Mattress Warranties & Sleep Trials

A mattress warranty and a sleep trial are two different policies that provide different types of protection for consumers. As we’ve explained, a mattress warranty is a guarantee from the manufacturer that the mattress will be free from defects in materials and workmanship for a specific period of time.

On the other hand, a sleep trial is a period of time during which a customer can try out a mattress and return it for a full refund if they are not satisfied with it. Sleep trials typically last between 90 and 120 nights, allowing customers to fully experience the mattress in their own home before committing to it.

If the customer is not happy with the mattress for any reason, they can return it for a full refund. They were pioneered by mattresses in a box to ease consumer concerns.

While a mattress warranty and a sleep trial may seem similar, they serve different purposes. A warranty protects against defects in the mattress itself, while a sleep trial protects against buyer’s remorse or dissatisfaction with the feel of the mattress. Also, when it comes to mail order mattresses, a warranty usually starts when the mattress ships, but the trial period starts when it arrives at your home.

It’s important to pay attention to both the warranty and sleep trial when purchasing a mattress to ensure that you are fully protected and satisfied with your purchase.

How to Extend the Life Of Your Mattress

The following tips can help you get the most out of your new mattress and ensure it supports you for many years. These steps will also keep your warranty intact and make sure it is honored if something goes wrong in the future.

• Use a stable foundation: A high-quality mattress foundation will prevent sagging and indentations. Most innerspring mattresses can be paired with a box spring. However, mattresses with foam, such as memory foam, latex, foam, or hybrid mattresses, should rest on a solid surface or slats spaced no more than 3 inches apart. Most companies sell foundations designed specifically for their mattresses, making it easy to purchase the correct one. If you have a bed frame with wide slats, you can place a 1-inch piece of moisture-resistant plywood or a bunkie board between the slats and the mattress.
• Use a waterproof mattress protector: Sometimes, accidents happen, especially if you have children. Having one of the best mattress protectors with a waterproof covering is a great way to safeguard the quality and construction of your mattress.
• Clean and inspect your mattress regularly: Regularly cleaning your mattress and inspecting it for defects will ensure it stays supportive and germ-free. Our guide on how to clean your mattress will walk you through several quick and easy steps.
• Store and transport your mattress with care: If you store your mattress long-term, make sure it’s thoroughly covered and in a temperature-controlled area, with no boxes or other items kept on top of it.

Durability of Different Mattress Types

Warranties are calculated by how long a mattress should last, and materials and construction can greatly determine a mattress’s lifespan. There are four main types of mattresses, and each one has a different expected lifespan.

Overall, the expected durability of a mattress can vary based on a number of factors, including the quality of the materials used, the density of the foam or coils, and the overall construction of the mattress. It’s important to choose a mattress that fits your specific needs and preferences. Then, follow the manufacturer’s recommendations for maintenance and care to ensure the longest possible lifespan for your mattress.

Memory Foam Mattresses

Memory foam mattresses are made from polyurethane foam and are known for their contouring ability, which allows them to mold to the shape of the sleeper’s body. Memory foam mattresses are expected to last around 7-10 years on average, though some can exceed a decade of use. However, the durability of a memory foam mattress can be affected by the quality of the foam and the density of the foam used to make the mattress.

Latex Mattresses

Latex mattresses are made from natural or synthetic latex and are known for their firmness and durability. They are also hypoallergenic and resistant to dust mites and mold.

A high-quality organic latex mattress can last up to 15 years or more, making it one of the most durable types of mattresses available. However, they also tend to be highly expensive due to production costs.

Innerspring Mattresses

Innerspring mattresses are the most traditional type of mattress and are made with a network of metal coils or springs. These mattresses are known for their firmness and support, but they can also be noisy and transfer motion easily. Innerspring mattresses are expected to last around 5-7 years on average, but the durability can be affected by the quality of the materials used in the coils.

Hybrid Mattresses

Hybrid mattresses combine the support of innerspring mattresses with the comfort and contouring ability of memory foam or latex. They are designed to provide a balance of comfort and support and are expected to last around 7-10 years on average.

Does Mattress Firmness Affect Warranty Length?

In general, mattress firmness does not affect the warranty of a mattress. However, it’s common for firmer mattresses tend to hold up better over time than softer mattresses, as they provide more support and are less prone to sagging and body impressions. Still, the specific materials and construction of the mattress play a major role in determining its durability.

For example, mattresses made with high-density foams or high-quality innerspring coils tend to last longer than those made with lower-quality materials. Additionally, mattresses that are well-constructed and have durable edge support are likely to last longer than those with flimsy construction. In other words, the best mattress warranties accompany well-made mattresses, whether it is a softer or firmer mattress.

Regardless of what the most durable mattress is, it’s important to choose a firmness that suits your sleeping style. Failure to do so can leave you waking up stiff, sore, and even in pain.

Sleeping position is often the best guide to choosing the right mattress firmness:

• A mattress for side sleeping should offer soft to medium feels for maximum pressure relief.
• A mattress for back sleeping should have a medium-firm to firm surface, though medium can work.
• A mattress for stomach sleeping needs firm feels to deter spinal misalignment.
• A mattress for combination sleeping should offer medium to medium-firm feels to suit all positions.

However, some sleepers should also consider how their body weight will impact what they find comfortable, along with sleeping positions:

• Smaller sleepers under 130 pounds press down less on a mattress, so a surface is more likely to feel too hard under their bodies. Mattresses for lightweight sleepers should be picked from the softer end of the range for their favorite sleep position.
• Plus-sized sleepers over 230 pounds conversely need a mattress that can withstand their weight and resist compression. Mattresses for heavy sleepers should fall in the firmer end of the recommended range for their sleeping position.

Warranty Comparison by Mattress Brand

As the table shows, the industry standard for a mattress warranty is 10 years. And when it comes to sagging coverage, it’s good to find one that covers an inch or greater for indentations. A good mattress warranty for your needs should fulfill these two conditions and ideally provide even longer coverage.

However, it’s important to not let a lengthy warranty mislead you into thinking automatically that it’s the best mattress warranty. As the table shows, many lifetime warranties cited do not have the best sagging coverage when you review the fine print. If you’re considering a lifetime warranty mattress, make sure it offers what you want in a bed.

The warranty should also not be the only way you judge a mattress’s quality. For instance, while Linenspa mattresses have good sagging coverage, many shoppers avoid the brand because Linenspa mattresses contain fiberglass. For those who do not know, fiberglass is used to meet fire safety standards for mattresses, but the material can cause minor health issues if it escapes the mattress.

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Frequently Asked Questions

Can a mattress last 20 years?

Typically, mattresses last between 6 to 8 years. However, memory foam mattresses can last 8 to 10 years, while those made with latex foam beds last slightly longer, about 10 to 12 years. Depending on the foam used in the top layer, most hybrid mattresses will last between 8 and 12 years.

How often should you replace your mattress?

On average, most people replace their mattress every 6 to 8 years. If you start to wake up with aches and pains or if it becomes difficult for you to get comfortable on your mattress, it may be time to replace it.

What happens if you tear the tag off a mattress?

The manufacturer’s tag contains vital information that links the sale of the mattress to you. If you need to make a warranty claim, the company will use the information on this tag to verify you are the original purchaser. This tag is typically labeled “do not remove under penalty of law.” If you remove the tag, your warranty may be voided.

How do I know if my mattress is defective?

The best way to tell if a mattress is defective is by visually inspecting the bed. If you notice large indentations or sections of the mattress that sag, it may be a manufacturing defect. Also, look for cracks, divots, or holes in the foam that may lead to larger problems down the line.

Does putting plywood under a mattress help?

Most bed frames have a slatted foundation to support the mattress. However, if the slats are more than 3 inches apart, they may not correctly support all mattress types. If you don’t want to replace your bed frame, a 1-inch piece of moisture resistant foam plywood or a bunkie board can be placed between the slats and the mattress. This layer will prevent sagging and indentations from forming.

Do I need a box spring?

Traditionally, innerspring mattresses are paired with a box spring. Box springs used to house innerspring coils to push against the coils in the mattress for even weight distribution and shock absorption. However, most modern box springs do not have coils, so they offer little support. In fact, most memory foam mattresses should not rest on a box spring because it can sink in the middle.

However, box springs do offer height. If you prefer a higher bed and want to continue using your box spring, you can place a 1-inch piece of plywood between the box spring and the mattress. However, be sure your bed frame can support the weight of a box spring, plywood, and a mattress.

Conclusion

Anytime you invest in a large purchase, such as one of the best mattresses, it is important to have a great warranty. Knowing you are covered if anything goes wrong gives you peace of mind and allows you to enjoy your new mattress even more.

However, not all warranties are the same. Some are more transparent and offer clear guidelines on what is and is not covered, while others use vague language and try to appeal to consumers with large, unrealistic promises. As you shop, be sure to read the fine print on your warranty so you can understand the specific defects covered and the exact coverage time.

It’s also important to remember that while they are separate policies, the best mattresses with warranties should also offer lengthy, risk-free sleep trial and vice versa. Choosing a mattress with a free sleep trial lets you make sure the bed is right for your needs.